Getting a Zamloan top up is quite straightforward. In this guide, you’ll learn how to apply for one, along with a clear look at the interest rates and fees involved. That said, there’s something important you should keep in mind: top ups can easily become a financial trap if you’re not careful.
Who qualifies for a top up?
If you’re considering a Zamloan top up, chances are you already have an active loan with them. Top ups are only available to existing borrowers. If you’re new and looking to apply for your first loan, you’ll need to go through the standard application process first.
For current customers, Zamloan typically sends a notification once you become eligible for a top up. In addition to that, you can check manually by logging into your account.
As soon as you access your dashboard, you’ll usually see a green alert on the main page indicating that a top up is available for you.
Beware of scammers
I have personally seen people advertise a service where they claim to be able to get people Zamloan top ups at a fee. It should go without saying that there is no upfront fee attached to getting a Zamloan top up. However, I have already come across a victim of this scam.
No Zamloan agent will contact you and ask for a fee in order to process your loan top up. The only way to access the top up is through the official Zamloan website here.
What are the interest rates for top ups?
The interest rates and fees for a Zamloan top up are the same as those applied to your initial loan. There are no special or reduced rates just because it’s a top up, so you should expect similar repayment terms.
What can you do to qualify for a top up?
There isn’t any specific action you can take to become eligible for a top up. Qualification is largely based on your repayment behavior over time.
As you continue to service your existing loan responsibly, Zamloan may eventually make a top up offer available to you.
Don’t trap yourself
Zamloan is fast, safe, and fair with its interest rate. However, don’t fall into the trap of unending loans.
Before accepting a top up, it’s worth thinking carefully about whether you truly need the extra funds, since taking on additional debt can quickly add up.
How to contact Zamloan if you have a query about your top up
Phone Number : 260977942392
Email: Customercare@zamloan.com
Adress in case you need to lodge a complaint in person:
37K Lake Road
Kabulonga
Lusaka
You can get in touch with the Chief Executive Officer (CEO) at email: CEO_zamloan@biucapital.com.
It takes 7 days for your complaint to be handled by the CEO.
If you are not satisfied with how your case is handled, you can take the case up to the Bank of Zambia
Bank of Zambia (BOZ) – Financial Conduct Division on the following address:
P.O. BOX 30080, Lusaka
P.O. BOX 71511, Ndola